---
title: hc1.com | Healthcare CRM Blog (33)
description: hc1.com is a CRM platform built explicitly for healthcare that combines complex clinical and business data needed to provide insight & action. (33)
---

[![logo_fullcolor.png](https://info.hc1.com/hs-fs/hubfs/Brand%20Elements/logo_fullcolor.png?width=300&name=logo_fullcolor.png "logo_fullcolor.png")](https://www.hc1.com)

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    - [Lab Stewardship Committees](https://www.hc1.com/lab-stewardship-committee/)
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- [Solutions](https://www.hc1.com/solutions/) 
    - [Laboratories](https://www.hc1.com/solutions/laboratories/)
    - [Post-Acute Care](https://www.hc1.com/solutions/post-acute-care/)
    - [Health Systems](https://www.hc1.com/solutions/health-systems/)
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- [Company](https://www.hc1.com/company/our-story/) 
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    - [News and Press](https://www.hc1.com/company/news-and-press/)
- [Contact](https://www.hc1.com/contact-us/)

[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

# [The Secret to Lab Success: Healthcare CRM and BI](https://info.hc1.com/the-secret-to-lab-success-healthcare-crm-and-bi)

 By [Brad Bostic](https://info.hc1.com/author/bbostic)   |  6, December 2012 

[READ NOW](https://info.hc1.com/the-secret-to-lab-success-healthcare-crm-and-bi) <https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Finfo.hc1.com%2Fthe-secret-to-lab-success-healthcare-crm-and-bi> <http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Finfo.hc1.com%2Fthe-secret-to-lab-success-healthcare-crm-and-bi> <https://www.twitter.com/share?url=https%3A%2F%2Finfo.hc1.com%2Fthe-secret-to-lab-success-healthcare-crm-and-bi> <https://plus.google.com/share?url=https%3A%2F%2Finfo.hc1.com%2Fthe-secret-to-lab-success-healthcare-crm-and-bi> 

[Read Post](https://info.hc1.com/page/33#article)

<https://info.hc1.com/the-secret-to-lab-success-healthcare-crm-and-bi>

<https://info.hc1.com/the-secret-to-lab-success-healthcare-crm-and-bi>[Continue Reading](https://info.hc1.com/the-secret-to-lab-success-healthcare-crm-and-bi)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [The Secret to Lab Success: Healthcare CRM and BI](https://info.hc1.com/the-secret-to-lab-success-healthcare-crm-and-bi)

[Brad Bostic](https://info.hc1.com/author/bbostic)   |     06, Dec 2012

<https://info.hc1.com/top-5-healthcare-it-trends-for-2013>

<https://info.hc1.com/top-5-healthcare-it-trends-for-2013>[Continue Reading](https://info.hc1.com/top-5-healthcare-it-trends-for-2013)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [Top 5 Healthcare IT Trends for 2013](https://info.hc1.com/top-5-healthcare-it-trends-for-2013)

[Bryan Kohlmeier](https://info.hc1.com/author/bkohlmeier)   |     04, Dec 2012

<https://info.hc1.com/the-other-side-of-the-fence-a-day-in-the-life-of-a-saas-customer>

<https://info.hc1.com/the-other-side-of-the-fence-a-day-in-the-life-of-a-saas-customer>[Continue Reading](https://info.hc1.com/the-other-side-of-the-fence-a-day-in-the-life-of-a-saas-customer)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [The Other Side of the Fence: A Day In the Life of a SaaS Customer](https://info.hc1.com/the-other-side-of-the-fence-a-day-in-the-life-of-a-saas-customer)

[Esther Friend](https://info.hc1.com/author/efriend)   |     29, Nov 2012

<https://info.hc1.com/is-your-lab-truly-customer-centric>

<https://info.hc1.com/is-your-lab-truly-customer-centric>[Continue Reading](https://info.hc1.com/is-your-lab-truly-customer-centric)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [Is Your Lab Truly Customer-Centric?](https://info.hc1.com/is-your-lab-truly-customer-centric)

[Bryan Kohlmeier](https://info.hc1.com/author/bkohlmeier)   |     27, Nov 2012

<https://info.hc1.com/why-healthcare-leaders-are-briskly-adopting-the-cloud>

<https://info.hc1.com/why-healthcare-leaders-are-briskly-adopting-the-cloud>[Continue Reading](https://info.hc1.com/why-healthcare-leaders-are-briskly-adopting-the-cloud)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [Why Healthcare Leaders Are Briskly Adopting the Cloud](https://info.hc1.com/why-healthcare-leaders-are-briskly-adopting-the-cloud)

[Brad Bostic](https://info.hc1.com/author/bbostic)   |     26, Nov 2012

<https://info.hc1.com/generic-crm-for-labs-creates-a-costly-difficult-path>

<https://info.hc1.com/generic-crm-for-labs-creates-a-costly-difficult-path>[Continue Reading](https://info.hc1.com/generic-crm-for-labs-creates-a-costly-difficult-path)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [Generic CRM for Labs Creates A Costly, Difficult Path](https://info.hc1.com/generic-crm-for-labs-creates-a-costly-difficult-path)

[Mark Bridenstine](https://info.hc1.com/author/mbridenstine)   |     13, Nov 2012

<https://info.hc1.com/anatomic-pathology-labs-how-to-grow-among-shrinking-reimbursements>

<https://info.hc1.com/anatomic-pathology-labs-how-to-grow-among-shrinking-reimbursements>[Continue Reading](https://info.hc1.com/anatomic-pathology-labs-how-to-grow-among-shrinking-reimbursements)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [Anatomic Pathology Labs: How to Grow Among Shrinking Reimbursements](https://info.hc1.com/anatomic-pathology-labs-how-to-grow-among-shrinking-reimbursements)

[Bryan Kohlmeier](https://info.hc1.com/author/bkohlmeier)   |     06, Nov 2012

<https://info.hc1.com/physicians-utilizing-laboratory-tests-there-are-challenges>

<https://info.hc1.com/physicians-utilizing-laboratory-tests-there-are-challenges>[Continue Reading](https://info.hc1.com/physicians-utilizing-laboratory-tests-there-are-challenges)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [Physicians Utilizing Laboratory Tests...There Are Challenges](https://info.hc1.com/physicians-utilizing-laboratory-tests-there-are-challenges)

[Tom Arena](https://info.hc1.com/author/tarena)   |     01, Nov 2012

<https://info.hc1.com/medical-laboratory-service-why-are-we-falling-behind>

<https://info.hc1.com/medical-laboratory-service-why-are-we-falling-behind>[Continue Reading](https://info.hc1.com/medical-laboratory-service-why-are-we-falling-behind)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [Medical Laboratory Service: Why Are We Falling Behind?](https://info.hc1.com/medical-laboratory-service-why-are-we-falling-behind)

[Bryan Kohlmeier](https://info.hc1.com/author/bkohlmeier)   |     29, Oct 2012

<https://info.hc1.com/dark-daily-article-clinical-labs-expanding-their-use-of-lab-specific-crm>

<https://info.hc1.com/dark-daily-article-clinical-labs-expanding-their-use-of-lab-specific-crm>[Continue Reading](https://info.hc1.com/dark-daily-article-clinical-labs-expanding-their-use-of-lab-specific-crm)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [Dark Daily Article: Clinical Labs Expanding Their Use of Lab-Specific CRM](https://info.hc1.com/dark-daily-article-clinical-labs-expanding-their-use-of-lab-specific-crm)

[Brad Beutler](https://info.hc1.com/author/bbeutler)   |     26, Oct 2012

<https://info.hc1.com/features-of-hc1-academy>

<https://info.hc1.com/features-of-hc1-academy>[Continue Reading](https://info.hc1.com/features-of-hc1-academy)

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[hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education)

## [Features of hc1 Academy](https://info.hc1.com/features-of-hc1-academy)

[Diane Nagel](https://info.hc1.com/author/dnagel)   |     24, Oct 2012

- <https://info.hc1.com/page/33>
- <https://info.hc1.com/page/32>
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- <https://info.hc1.com/page/34>
- <https://info.hc1.com/page/42>

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hc1 is the leading Healthcare Relationship Management (HRM) solution for innovative healthcare organizations. Award winning CRM, collaboration, and live analytics tools enable healthcare providers to deliver 5-star healthcare experiences to their clients and patients. hc1 has been adopted by over 1,000 sites across the globe, including Cleveland Clinic, Quest JVL MACL, and Sonic Healthcare.

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