Today’s post acute care organizations are wholly dependent on incoming patient referrals from health systems and hospitals. Unfortunately many post acute facilities, including acute rehab centers, skilled nursing facilities, and home health organizations, don’t have access to the data that helps them manage, track, and optimize these referral relationships.
In order to be truly successful in the age of value-based care, post acute facilities must have detailed insight into referral metrics and data. Tracking critical referral relationships allow post acute care organizations to:
Optimize incoming referral revenue
Post acute leaders can now look at detailed metrics such as referral volume, referral revenue by location, and frequent referral hospitals to uncover trending information or details. This data allows organizations to optimize internal operations and make better business decisions.
Increase quality referrals
Organizations can take referral management a step further and hone in on the most profitable and attractive referrals. Dashboards can uncover highly specific metrics such as Admitted Rates, Payor Ratios, and Denial Rates to see which referring clients are most profitable.
Establish value-based relationships
Referral Management solutions enable post acute care facilities to deliver data-backed reports to healthcare providers and referring physicians to highlight progress and success in real-time. These reports outline admittance rates, payor denial rates, and other metrics that are critical for post acute care organizations and their clients.
Check out this short video that highlights the new hc1 Post Acute Referral Management solution: