--- title: "New Webinar for Labs: 5 Secrets of 100% Client Retention" description: "New Webinar for Labs: 5 Secrets of 100% Client Retention" image: https://info.hc1.com/hubfs/Imported_Blog_Media/screen_shot_2012_06_13_at_12_18_10_pm-1.png --- [![logo_fullcolor.png](https://info.hc1.com/hs-fs/hubfs/Brand%20Elements/logo_fullcolor.png?width=300&name=logo_fullcolor.png "logo_fullcolor.png")](https://www.hc1.com) - [Platform](https://www.hc1.com/platform/) - [HITRUST Certification](https://www.hc1.com/platform/hitrust/) - [Customers](https://www.hc1.com/who-we-serve) - [Diagnostic Laboratories](https://www.hc1.com/who-we-serve/laboratories/) - [Health Systems and IDNs](https://www.hc1.com/who-we-serve/health-systems/) - [Lab Stewardship Committees](https://www.hc1.com/lab-stewardship-committee/) - [hc1 Insights for Pharma](https://www.hc1.com/customers/pharma-insights/) - [Solutions](https://www.hc1.com/solutions/) - [Laboratories](https://www.hc1.com/solutions/laboratories/) - [Post-Acute Care](https://www.hc1.com/solutions/post-acute-care/) - [Health Systems](https://www.hc1.com/solutions/health-systems/) - [Resources](https://www.hc1.com/resources/) - [Resources](https://www.hc1.com/resources/) - [Events](https://www.hc1.com/events/) - [Blog](http://blog.hc1.com/) - [Company](https://www.hc1.com/company/our-story/) - [Our Story](https://www.hc1.com/company/our-story/) - [Leadership](https://www.hc1.com/company/leadership/) - [Careers](https://www.hc1.com/company/careers/) - [Partners](https://www.hc1.com/company/partners/) - [News and Press](https://www.hc1.com/company/news-and-press/) - [Contact](https://www.hc1.com/contact-us/) [hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education) # [New Webinar for Labs: 5 Secrets of 100% Client Retention](https://info.hc1.com/new-webinar-for-labs-5-secrets-of-100-client-retention) By [Bryan Kohlmeier](https://info.hc1.com/author/bkohlmeier)   |  13, June 2012 [READ NOW](https://info.hc1.com/new-webinar-for-labs-5-secrets-of-100-client-retention) [Read Post](https://info.hc1.com/new-webinar-for-labs-5-secrets-of-100-client-retention#article) [Bryan Kohlmeier](https://info.hc1.com/author/bkohlmeier)  Tags: [hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education) Across industries, it’s estimated to cost 5 to 10 times more to obtain a new client than it does to retain one. Within the lab market, lower reimbursement levels and growing competition from national labs make client retention more critical than ever. Please join G2 Intelligence, hc1.com CEO Brad Bostic, and NeoGenomics CEO Doug VanOort to discover how today's most successful labs are managing their business and clients in a way that produces lifelong relationships. You'll also learn the secrets behind generating consistent, superior service that exceeds client expectations.   ![](https://info.hc1.com/hubfs/Imported_Blog_Media/screen_shot_2012_06_13_at_12_18_10_pm-1.png)**5 Secrets of 100% Client Retention** G2 Intelligence Webinar, sponsored by hc1.com June 27th at 1pm EST ***Regis****tration: Free*** Hosted by Brad Bostic, CEO of hc1.com With Special Guest Doug VanOort, CEO of NeoGenomics [Space is Limited - Register Now](http://www.g2intelligence.com/retention)   Can't make the webinar? [Download the new G2 Intelligence whitepaper:](http://www.hc1.com/retention-whitepaper)  "**Increasing Your Lab's Client Retention Rate: How to Kick the Reactive Crisis Management Habit**." 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