One of hc1.com's updated features is the Activities Module, which is designed to measure your team's success at providing superior client service.
Driving Metrics
The updated hc1.com Activities Module was created with your workday in mind. Dealing with clients, communicating with physicians, and contacting patients are all aspects of a healthcare organization's daily routine, and the hc1.com Activity Module helps make that routine easier for all involved. Users can search for a client and create a case right from your keyboard. Filters allow you to search by category and specialty, driving clean metrics within your services department.
Closing the Loop
Because hc1.com integrates seamlessly with your main health system, your clinical and business data now reside in one place, allowing you to leverage order data to drive action. Correspondence between your lab, physician, and courier service is available in real-time, and can even be sent to managers, ensuring that everyone is in the loop.
Mobile Integration
Thanks to hc1 Mobile, users across departments, including couriers, can access the hc1.com Activity Module directly from their phone. They can even navigate to the Opportunity Wizard to verify addresses and pickup locations. Managers and other users are notified when the courier completes his task through account alerts on their phone or desktop. This real-time access to hc1.com allows you to deliver outstanding service and build amazing relationships - anytime, anywhere!
Watch the video below to learn more about the Activity Module in hc1 4.0:
