--- title: How can my lab improve relationships with providers? description: How can my lab improve relationships with providers? --- [![logo_fullcolor.png](https://info.hc1.com/hs-fs/hubfs/Brand%20Elements/logo_fullcolor.png?width=300&name=logo_fullcolor.png "logo_fullcolor.png")](https://www.hc1.com) - [Platform](https://www.hc1.com/platform/) - [HITRUST Certification](https://www.hc1.com/platform/hitrust/) - [Customers](https://www.hc1.com/who-we-serve) - [Diagnostic Laboratories](https://www.hc1.com/who-we-serve/laboratories/) - [Health Systems and IDNs](https://www.hc1.com/who-we-serve/health-systems/) - [Lab Stewardship Committees](https://www.hc1.com/lab-stewardship-committee/) - [hc1 Insights for Pharma](https://www.hc1.com/customers/pharma-insights/) - [Solutions](https://www.hc1.com/solutions/) - [Laboratories](https://www.hc1.com/solutions/laboratories/) - [Post-Acute Care](https://www.hc1.com/solutions/post-acute-care/) - [Health Systems](https://www.hc1.com/solutions/health-systems/) - [Resources](https://www.hc1.com/resources/) - [Resources](https://www.hc1.com/resources/) - [Events](https://www.hc1.com/events/) - [Blog](http://blog.hc1.com/) - [Company](https://www.hc1.com/company/our-story/) - [Our Story](https://www.hc1.com/company/our-story/) - [Leadership](https://www.hc1.com/company/leadership/) - [Careers](https://www.hc1.com/company/careers/) - [Partners](https://www.hc1.com/company/partners/) - [News and Press](https://www.hc1.com/company/news-and-press/) - [Contact](https://www.hc1.com/contact-us/) [hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education) # [How can my lab improve relationships with providers?](https://info.hc1.com/how-can-my-lab-improve-relationships-with-providers) By [Carson Goff](https://info.hc1.com/author/cgoff)   |  9, April 2012 [READ NOW](https://info.hc1.com/how-can-my-lab-improve-relationships-with-providers) [Read Post](https://info.hc1.com/how-can-my-lab-improve-relationships-with-providers#article) [Carson Goff](https://info.hc1.com/author/cgoff)  Tags: [hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education) Improving your lab's relationships with providers seems like a pretty easy task if you really focus on it, right?  Well, it may be easier said than done.  If your lab does not have an effective way to track the history of your client relationships, how can you deliver excellent customer service and make every provider feel like you most important client?  Sounds like a difficult position to be in… but there is an answer. hc1.com includes Healthcare-specific CRM, real-time dashboards and alerts, and secure communications to optimize relationships among healthcare professionals and unlock a 360-view of every provider relationship. In a recent article published by ***Becker’s Hospital Review***, Ron Wince, President/CEO of Guidon Performance Solutions, talked about several survival skills for Healthcare’s “Era of Disruption”.  I think Ron hit the nail on the head with his third point on strengthening your commitment to a common purpose.  His vision of the common purpose was to evaluate how you interact with your clients, while delivering a higher level of quality care. Wince said**:** > *Leadership teams in healthcare organizations have gotten increasingly disconnected from a common purpose as the chaos in the world has driven them to be more and more focused on short-term objectives and responding with tunnel vision to disruption. Now is the time to go back and review the common purpose of your organization. Incorporate awareness of that common purpose into everything from strategic planning to how you interact with patients and customers.* > > *Reinforcing alignment around a common purpose is not just an academic exercise. It gives people who will never set foot in your board room the knowledge that will help them do the right things at the right time on the front lines of delivering care. And if you want to be adaptable and agile, you have to accept the fact that more and more decisions will be made farther and farther away from that board room. Knowing that both ends of the spectrum — and every piece in between — is aligned to a common purpose will increase your trust, and improve agility while maintaining consistency.* Embrace Ron Wince’s advice and have the confidence that your employees have the right information at the right time and empower them to make informed decisions to better serve your providers and improve the quality of care.  [Find out how hc1.com can help your lab](http://www.hc1.com/video) gain that confidence and start serving your providers for life!  ### Subscribe To Our Blog Thanks for submission!! - Recent - Popular ### Posts by Topic - [hc1.com Lab Education (261)](https://info.hc1.com/topic/hc1com-lab-education) - [hc1.com (92)](https://info.hc1.com/topic/hc1-com) - [Healthcare Relationship Management (46)](https://info.hc1.com/topic/healthcare-relationship-management) - [Healthcare Cloud Computing (41)](https://info.hc1.com/topic/healthcare-cloud-computing) - [Healthcare CRM (26)](https://info.hc1.com/topic/healthcare-crm) - [Cloud Computing in Healthcare (18)](https://info.hc1.com/topic/cloud-computing-in-healthcare) - [hc1 Culture (11)](https://info.hc1.com/topic/hc1-culture) - [Clinical Laboratory Management (10)](https://info.hc1.com/topic/clinical-laboratory-management) - [Healthcare Business Intelligence (10)](https://info.hc1.com/topic/healthcare-business-intelligence) - [Live Analytics (10)](https://info.hc1.com/topic/live-analytics) - [Test Utilization (8)](https://info.hc1.com/topic/test-utilization) - [CRM Lab (7)](https://info.hc1.com/topic/crm-lab) - [Healthcare (7)](https://info.hc1.com/topic/healthcare) - [Lab Quality (7)](https://info.hc1.com/topic/lab-quality) - [Client Spotlight (6)](https://info.hc1.com/topic/client-spotlight) - [Events (6)](https://info.hc1.com/topic/events) - [Value-Based Care (6)](https://info.hc1.com/topic/value-based-care) - [Care Coordination (5)](https://info.hc1.com/topic/care-coordination) - [HIMSS (5)](https://info.hc1.com/topic/himss) - [Outreach (5)](https://info.hc1.com/topic/outreach) - [Partners (5)](https://info.hc1.com/topic/partners) - [Webinar (5)](https://info.hc1.com/topic/webinar) - [Awards (4)](https://info.hc1.com/topic/awards) - [Conference (4)](https://info.hc1.com/topic/conference) - [Lab Software (4)](https://info.hc1.com/topic/lab-software) - [North Memorial (4)](https://info.hc1.com/topic/north-memorial) - [PAMA (4)](https://info.hc1.com/topic/pama) - [Referral Management (4)](https://info.hc1.com/topic/referral-management) - [Reimbursements (4)](https://info.hc1.com/topic/reimbursements) - [hc1 Communities (4)](https://info.hc1.com/topic/hc1-communities) - [hc1 Platform (4)](https://info.hc1.com/topic/hc1-platform) - [AWS (3)](https://info.hc1.com/topic/aws) - [CRM (3)](https://info.hc1.com/topic/crm) - [Health Consumer Management (3)](https://info.hc1.com/topic/health-consumer-management) - [Incyte Dx (3)](https://info.hc1.com/topic/incyte-dx) - [Lab (3)](https://info.hc1.com/topic/lab) - [Population Health (3)](https://info.hc1.com/topic/population-health) - [Real-Time Healthcare BI (3)](https://info.hc1.com/topic/real-time-healthcare-bi) - [Video (3)](https://info.hc1.com/topic/video) - [hc1 ProviderView (3)](https://info.hc1.com/topic/hc1-providerview) - [AACC (2)](https://info.hc1.com/topic/aacc) - [CLMA (2)](https://info.hc1.com/topic/clma) - [Clinical Laboratory Software (2)](https://info.hc1.com/topic/clinical-laboratory-software) - [Cybersecurity (2)](https://info.hc1.com/topic/cybersecurity) - [Dark Daily Report (2)](https://info.hc1.com/topic/dark-daily-report) - [EWC (2)](https://info.hc1.com/topic/ewc) - [Education (2)](https://info.hc1.com/topic/education) - [HRM (2)](https://info.hc1.com/topic/hrm) - [Healthcare Cloud (2)](https://info.hc1.com/topic/healthcare-cloud) - [KLAS (2)](https://info.hc1.com/topic/klas) - [Lab Management Systems (2)](https://info.hc1.com/topic/lab-management-systems) - [PAC (2)](https://info.hc1.com/topic/pac) - [Patient Experience (2)](https://info.hc1.com/topic/patient-experience) - [Post Acute Care (2)](https://info.hc1.com/topic/post-acute-care) - [Press Release (2)](https://info.hc1.com/topic/press-release) - [Sonora Quest (2)](https://info.hc1.com/topic/sonora-quest) - [hc1 Insight (2)](https://info.hc1.com/topic/hc1-insight) - [ASC (1)](https://info.hc1.com/topic/asc) - [Amazon Experience (1)](https://info.hc1.com/topic/amazon-experience) - [Ancillary Financial Insight (1)](https://info.hc1.com/topic/ancillary-financial-insight) - [Blood Utilization (1)](https://info.hc1.com/topic/blood-utilization) - [Board of Directors (1)](https://info.hc1.com/topic/board-of-directors) - [Brad Bostic (1)](https://info.hc1.com/topic/brad-bostic) - [Bronson (1)](https://info.hc1.com/topic/bronson) - [Bundled Payments (1)](https://info.hc1.com/topic/bundled-payments) - [Business Intelligence for Labs (1)](https://info.hc1.com/topic/business-intelligence-for-labs) - [Client Success (1)](https://info.hc1.com/topic/client-success) - [Company Culture (1)](https://info.hc1.com/topic/company-culture) - [Executive War College (1)](https://info.hc1.com/topic/executive-war-college) - [Experian (1)](https://info.hc1.com/topic/experian) - [Genomics (1)](https://info.hc1.com/topic/genomics) - [Health Care Management Solutions (1)](https://info.hc1.com/topic/health-care-management-solutions) - [Health Care Management System (1)](https://info.hc1.com/topic/health-care-management-system) - [Health Care Software Solution (1)](https://info.hc1.com/topic/health-care-software-solution) - [Health Reminders (1)](https://info.hc1.com/topic/health-reminders) - [Healthcare Management Software (1)](https://info.hc1.com/topic/healthcare-management-software) - [Indianapolis Tech (1)](https://info.hc1.com/topic/indianapolis-tech) - [Leadership (1)](https://info.hc1.com/topic/leadership) - [Machine Learning (1)](https://info.hc1.com/topic/machine-learning) - [Opioid Management (1)](https://info.hc1.com/topic/opioid-management) - [Path-Tech (1)](https://info.hc1.com/topic/path-tech) - [Remote Monitoring (1)](https://info.hc1.com/topic/remote-monitoring) - [Revenue (1)](https://info.hc1.com/topic/revenue) - [Sales & Pipeline Management (1)](https://info.hc1.com/topic/sales-pipeline-management) - [Staffing (1)](https://info.hc1.com/topic/staffing) - [Supply Management (1)](https://info.hc1.com/topic/supply-management) - [Uncategorized (1)](https://info.hc1.com/topic/uncategorized) View More ### Latest Tweets [Previous Post](https://info.hc1.com/hc1-com-road-show-updates-from-the-northeast) ##### [hc1.com Road Show! Updates from the Northeast...](https://info.hc1.com/hc1-com-road-show-updates-from-the-northeast) [Next Post](https://info.hc1.com/elvis-presley-and-hc1-com-made-it-to-brooklyn) ##### [Elvis Presley and hc1.com Made it to Brooklyn](https://info.hc1.com/elvis-presley-and-hc1-com-made-it-to-brooklyn) ![logo_reversed.png](https://info.hc1.com/hs-fs/hubfs/Brand%20Elements/logo_reversed.png?width=280&name=logo_reversed.png "logo_reversed.png") hc1 is the leading Healthcare Relationship Management (HRM) solution for innovative healthcare organizations. Award winning CRM, collaboration, and live analytics tools enable healthcare providers to deliver 5-star healthcare experiences to their clients and patients. hc1 has been adopted by over 1,000 sites across the globe, including Cleveland Clinic, Quest JVL MACL, and Sonic Healthcare. © 2017 All Rights Reserved. 6100 Technology Center Dr. Indianapolis, IN 46278 ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/878173092/?guid=ON&script=0)