--- title: "Customer Quick Hits: Clinical Genomics" description: Watch this quick video to see why Clinical Genomics decided to turn to healthcare relationship management for all of their laboratory operations needs. image: https://info.hc1.com/hubfs/hc1%20Stock%20Photography/AdobeStock_53925055.jpeg --- [![logo_fullcolor.png](https://info.hc1.com/hs-fs/hubfs/Brand%20Elements/logo_fullcolor.png?width=300&name=logo_fullcolor.png "logo_fullcolor.png")](https://www.hc1.com) - [Platform](https://www.hc1.com/platform/) - [HITRUST Certification](https://www.hc1.com/platform/hitrust/) - [Customers](https://www.hc1.com/who-we-serve) - [Diagnostic Laboratories](https://www.hc1.com/who-we-serve/laboratories/) - [Health Systems and IDNs](https://www.hc1.com/who-we-serve/health-systems/) - [Lab Stewardship Committees](https://www.hc1.com/lab-stewardship-committee/) - [hc1 Insights for Pharma](https://www.hc1.com/customers/pharma-insights/) - [Solutions](https://www.hc1.com/solutions/) - [Laboratories](https://www.hc1.com/solutions/laboratories/) - [Post-Acute Care](https://www.hc1.com/solutions/post-acute-care/) - [Health Systems](https://www.hc1.com/solutions/health-systems/) - [Resources](https://www.hc1.com/resources/) - [Resources](https://www.hc1.com/resources/) - [Events](https://www.hc1.com/events/) - [Blog](http://blog.hc1.com/) - [Company](https://www.hc1.com/company/our-story/) - [Our Story](https://www.hc1.com/company/our-story/) - [Leadership](https://www.hc1.com/company/leadership/) - [Careers](https://www.hc1.com/company/careers/) - [Partners](https://www.hc1.com/company/partners/) - [News and Press](https://www.hc1.com/company/news-and-press/) - [Contact](https://www.hc1.com/contact-us/) [CRM Lab](https://info.hc1.com/topic/crm-lab) [Live Analytics](https://info.hc1.com/topic/live-analytics) [Client Spotlight](https://info.hc1.com/topic/client-spotlight) # [Customer Quick Hits: Clinical Genomics](https://info.hc1.com/customer-quick-hits-clinical-genomics) By [Amber Molina](https://info.hc1.com/author/amber-molina)   |  7, June 2017 [READ NOW](https://info.hc1.com/customer-quick-hits-clinical-genomics) [Read Post](https://info.hc1.com/customer-quick-hits-clinical-genomics#article) [Amber Molina](https://info.hc1.com/author/amber-molina)  Tags: [CRM Lab](https://info.hc1.com/topic/crm-lab) [Live Analytics](https://info.hc1.com/topic/live-analytics) [Client Spotlight](https://info.hc1.com/topic/client-spotlight) Thinking about taking the next step towards transforming your lab but don’t know where to start? **[Clinical Genomics](http://www.clinicalgenomics.com/)**, a leading molecular laboratory based out of Bridgewater, NJ, felt this same way when they got up and running a while back. “We were able to look at where we were going and who we wanted to help us get there,” says Karol Ford, VP of Sales & Marketing for Clinical Genomics. She knew, however, that the direction they were heading towards required robust **[healthcare-specific CRM](https://www.hc1.com/platform/features/healthcare-crm/)** capabilities. [![Screen Shot 2017-06-07 at 9.36.30 AM.png](https://info.hc1.com/hs-fs/hubfs/Blog%20Images/Screen%20Shot%202017-06-07%20at%209.36.30%20AM.png?width=640&name=Screen%20Shot%202017-06-07%20at%209.36.30%20AM.png)](https://www.hc1.com/resource/client-success-clinical-genomics/)*Watch the entire Clinical Genomics video [**now**](https://www.hc1.com/resource/client-success-clinical-genomics/).* Karol and her team ultimately decided on the hc1 Healthcare Relationship Management platform because of the **[power and insight](https://www.hc1.com/platform/features/live-analytics/)** it provided. “The backend of hc1, the power it has to slice and dice information is really unique,” Karol says. Thanks to the combination of best-in-class healthcare CRM and real-time analytics, Karol and her team can stay in the loop at all times which, in Karol’s words, “is priceless”. You can watch Karol’s entire interview **[here](https://www.hc1.com/resource/client-success-clinical-genomics/)**. 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