--- title: Improving Patient Care description: Improving Patient Care --- [![logo_fullcolor.png](https://info.hc1.com/hs-fs/hubfs/Brand%20Elements/logo_fullcolor.png?width=300&name=logo_fullcolor.png "logo_fullcolor.png")](https://www.hc1.com) - [Platform](https://www.hc1.com/platform/) - [HITRUST Certification](https://www.hc1.com/platform/hitrust/) - [Customers](https://www.hc1.com/who-we-serve) - [Diagnostic Laboratories](https://www.hc1.com/who-we-serve/laboratories/) - [Health Systems and IDNs](https://www.hc1.com/who-we-serve/health-systems/) - [Lab Stewardship Committees](https://www.hc1.com/lab-stewardship-committee/) - [hc1 Insights for Pharma](https://www.hc1.com/customers/pharma-insights/) - [Solutions](https://www.hc1.com/solutions/) - [Laboratories](https://www.hc1.com/solutions/laboratories/) - [Post-Acute Care](https://www.hc1.com/solutions/post-acute-care/) - [Health Systems](https://www.hc1.com/solutions/health-systems/) - [Resources](https://www.hc1.com/resources/) - [Resources](https://www.hc1.com/resources/) - [Events](https://www.hc1.com/events/) - [Blog](http://blog.hc1.com/) - [Company](https://www.hc1.com/company/our-story/) - [Our Story](https://www.hc1.com/company/our-story/) - [Leadership](https://www.hc1.com/company/leadership/) - [Careers](https://www.hc1.com/company/careers/) - [Partners](https://www.hc1.com/company/partners/) - [News and Press](https://www.hc1.com/company/news-and-press/) - [Contact](https://www.hc1.com/contact-us/) [hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education) # [Improving Patient Care](https://info.hc1.com/improving-patient-care) By [Mark Bridenstine](https://info.hc1.com/author/mbridenstine)   |  15, March 2012 [READ NOW](https://info.hc1.com/improving-patient-care) [Read Post](https://info.hc1.com/improving-patient-care#article) [Mark Bridenstine](https://info.hc1.com/author/mbridenstine)  Tags: [hc1.com Lab Education](https://info.hc1.com/topic/hc1com-lab-education) I've heard it many times: upwards of 80% of healthcare decisions are driven by diagnostics, meaning that providers must gain access to better intelligence in order to deliver improved patient care.  hc1.com has developed a solution that drives real-time use of lab analytics. More than a lab management tool, hc1.com is the only  Lab CRM that meets the specific needs of healthcare by connecting disparate silos of information contained within the laboratory hospital, and provider environments. Better access to data means that labs are able to better run their businesses while providing real-time information to their clients. The components of the hc1.com Healthcare Relationship Management solution include a healthcare focused CRM, Dashboards and Alerts which notify individuals of key metrics or events, and a secure two-way communication system. Since the solution is cloud based, it can be accessed from web-browsers anytime, anywhere, enabling users of the service to access critical information with the click of a button. The hc1.com solution can leverage data trapped within any Laboratory Information Management Systems, as well as electronic medical systems, hospital information systems, and more.  By pushing the right information to the right individual, and at the right time, hc1.com truly becomes a vital part of the lab ecosystem, creating a competitive advantage and facilitating the highest level of client service.       ### Subscribe To Our Blog Thanks for submission!! - Recent - Popular ### Posts by Topic - [hc1.com Lab Education (261)](https://info.hc1.com/topic/hc1com-lab-education) - [hc1.com (92)](https://info.hc1.com/topic/hc1-com) - [Healthcare Relationship Management (46)](https://info.hc1.com/topic/healthcare-relationship-management) - [Healthcare Cloud Computing (41)](https://info.hc1.com/topic/healthcare-cloud-computing) - [Healthcare CRM (26)](https://info.hc1.com/topic/healthcare-crm) - [Cloud Computing in Healthcare (18)](https://info.hc1.com/topic/cloud-computing-in-healthcare) - [hc1 Culture (11)](https://info.hc1.com/topic/hc1-culture) - 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[Uncategorized (1)](https://info.hc1.com/topic/uncategorized) View More ### Latest Tweets [Previous Post](https://info.hc1.com/leveraging-data-trapped-within-disparate-laboratory-systems) ##### [Leveraging Data Trapped within Disparate Laboratory Systems](https://info.hc1.com/leveraging-data-trapped-within-disparate-laboratory-systems) [Next Post](https://info.hc1.com/free-webinar-for-labs-3-keys-to-smarter-lifecycle-management) ##### [Free Webinar for Labs - 3 Keys to Smarter Lifecycle Management](https://info.hc1.com/free-webinar-for-labs-3-keys-to-smarter-lifecycle-management) ![logo_reversed.png](https://info.hc1.com/hs-fs/hubfs/Brand%20Elements/logo_reversed.png?width=280&name=logo_reversed.png "logo_reversed.png") hc1 is the leading Healthcare Relationship Management (HRM) solution for innovative healthcare organizations. Award winning CRM, collaboration, and live analytics tools enable healthcare providers to deliver 5-star healthcare experiences to their clients and patients. hc1 has been adopted by over 1,000 sites across the globe, including Cleveland Clinic, Quest JVL MACL, and Sonic Healthcare. © 2017 All Rights Reserved. 6100 Technology Center Dr. Indianapolis, IN 46278 ![](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/878173092/?guid=ON&script=0)